CRM SIG EVENT

Date: Tuesday 8 June 2010, SAP Woodmead Offices (9am – 1:30pm)

We expect the Personal Information Protection Bill enacted later this year. The purpose of this act is to define personal information, align with international laws on data protection and regulate the use of personal information. Imagine the end of cold calling. Imagine knowing your rights when your information is misused.

The Bill introduces the new office of the Information Protection Regulator and in your organisation the Information Protection Officer. Do you know what the impact of this Bill will be on CRM in your organisation? Have you done an assessment to identify the personal information stored and processed? Are you ready for information with purpose and consent?

We have the privilege of Grant Brewer’s (E&Y Advisory Services) company to unpack the Bill and provide insights in what will be expected of CRM in our organisations.

Please join us in the CRM Knowledge Café in Woodmead for a conversation on the proposed Bill and CRM.

TIME     Conversation Menu
09h00 – 09h30     Registration & Refreshments
Starter
09h30 – 10h00     Privacy Matters, Grant Brewer – Head of Strategy and IT Advisory Services – Ernst & Young
10h00 – 10h10     In the Knowledge Café, Manti Grobler – SAP CRM Solution Manager
10h10 – 10h30     Conversation on Privacy Matters
10h30 – 11h00     Feedback
11h00 – 11h20     Break
Main
11h20 – 11h50     The 8 Core Information Protection Principles and you, Grant Brewer – Ernst & Young
11h50 – 12h15     Conversation on CRM and these Principles
12h15 – 12h45     Feedback
Dessert
12h45 – 13h15     Act Readiness, Grant Brewer – Ernst & Young
13h15 – 13h30     SIG & Saphila discussion, Warren Hero – CRM Chairman
13h30     Lunch

To Register Click Here

Should you have any problems registering for this event, please forward all details to juanita.schirmer@sap.com. The invite is also posted on the website.

Categories: Events, Johannesburg, Privacy

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