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First, make sure it is properly charged. Then check the meaning of the status indicators : http://www.amazon.com/gp/help/customer/display.html?nodeId=200505540&#status

Then try the trouble shooting here :http://www.amazon.com/gp/help/customer/display.html/ref=hp_200510540_wifitroubleshoot?nodeId=200510540#wirelesstrouble

Try resetting it to factory state :

1. Turn your Kindle on
2. Go to the home screen (Press Home)
3. Press Menu and then scroll to Settings.
4. Press the Menu button again and select Reset to Factory Defaults

If none of that works, then you can return it to Amazon. Free if under warranty, cost you a nominal replacement fee otherwise.

 

 

 

 

Posted in: Choosing, Buying and using a Kindle

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