iOS iDrifta users/buyers beware! iOS6.1 not compatible with iDrifta (currently), works fine with Drifta (wifi)

Posted on February 16, 2013

Users of iDevices who own the iDrifta are on the rampage. Since the release of iOS 6.1 the iDrifta has not been working with the iPad/iPhone and DSTV have no useful response. They apologise and have no timelines for implementation of a solution. I have reached out to a few people I know but have received no response either.

The only bit of info is this “Announcement” on their website :

“Apple recently introduced the new iOS 6.1 version for its devices. In keeping in line with the various operating systems that we service, the Drifta is compatible with the new version and we are in the process of making the iDrifta compatible with iOS 6.1 soon.”

Not sure how that helps those users who can’t watch the test cricket or rugby. Seems unfortunate that DSTVMobile aren’t keeping up with the times and testing their products with those they claim to be compatible with.

Some relevant links :

  • Keep checking the iStore. ┬áLet’s hope this is not a repeat of the Blackberry debacle.
  • You can follow the irate stream of complaints on Hello Peter over here (swearing and ineffectual customer service response involved!)
  • The thread on the DSTVmobile forum with the hapless Thulani saying much of nothing
  • And on facebook where a nameless sap apologizes for “any inconvenience that may have been caused.” indeed. A non-functional product “may have” caused inconvenience? What a lame braindead response. Of course it has caused inconvenience, the darn thing don’t work!

 

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